FAQs – Restoware

Jakarta Store Now Open

Click here to get direction to our Bali store

FREE DELIVERY On All Orders Over Rp 5mio

FAQs

Store Location

Does Restoware have a physical store?

Yes! Our first store is located in Bali. We would be glad to welcome you and walk you through our vast collection of items. For directions, please click the link here.

Ordering

How will my order be delivered?

We work with the fastest Third Party Logistic companies in Indonesia. We provide options such as instant, next day, and regular deliveries. All of the available options will be available for you to select at the checkout page.

How long will it take to receive my order?

We are committed to process your order within 1 working day. The collection and delivery time to your location will depend on the type and 3PL company that you choose.

Guarantee

How does the Break-Free Guarantee work?

Should you receive any items broken, please inform us wihtin 48 hours of delivery, providing unboxing video evidence. We will prompty replace any damaged goods at no additional cost to you.

We are committed to ensuring your satisfaction and we take great pride in our delivery service, striving for both speed and care. In the rare event of mishandling, we are ready to rectify the situation swiftly.

How does Price-Match Guarantee work?

Should you receive a better offer for the same product within the city, we will match the price provided from the official quotation. This is our commitment in providing the best curated products with the best price for our customers.

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